Shipment

Packages are shipped via PostNL.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Our shipment costs per order per region:

 

1 or 2 pieces

3 – 5 pieces

6 – 10 pieces

> 10 pieces & wholesale

 

0 – 1,1 lbs

1,1– 4,4 lbs

4,4 –11 lbs

> 11 lbs

The Netherlands

 € 1,99

 € 2,99

 € 3,99

 *

Europe zone 1

 € 10,35

  € 11,00

 € 24,95

 *

Europe zone 2 & 3

 € 10,35

 € 11,95

 € 24,95

 *

Rest of world

 € 10,35

 € 17,95

 € 34,30

 *

 

*Please contact us should you like to order more than 10 pieces. We also welcome resellers to contact us directly.


Returns

Please send us a message should you want to return a product. You may return the unused item in its original packaging within 14 days. We will exchange it or offer a refund for the merchandise and taxes, shipping and handling will not be refunded. Refunds will be issued in the same method of payment as the original payment. ie. A purchase made with a credit card: a refund will be issued to the original account.

Please note that we may request for you to email/send pictures of damaged or defective products.